Lowe's Home Improvement in Lutherville-Timonium, MD Open now

Reviews about Lowe's Home Improvement

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  April 23, 2019, by Carroll Parrish
  The gentlemen at the appliance desk were not motivated. If I was an undercover boss I would have made some corrections with them. The things that I would have worked on is honesty. It is important to be sincere and honest with the customers. Education, some of them were not aware of the delivery policy. When I asked a question about my business account one said you will have to ask them up front. My wife asked to speak to a manager. Bob told her that the manager was at lunch. Now we love the staff at white marsh. They are helpful and make us feel like family. The customer service staff at this store were good. They knew about the delivery policy and they made lowes look good.